Customer Care, Logistics and Administration

 


Optimising the logistical pathway of our products is a main issue to Anandic. Through the use of an advanced stock management/analysis program  and increased delivery speed Anandic ishortens delivery times and thus reduces costs of stocking for our customers.

Cost of stocking in medical business are high as Anandic has to secure that also equipment delivered 10-15 years ago can still be supplied with accessories and consumables and technical parts. An indepth understanding of the needs of our customers is key. Mutual communication clarifies the need for special stocking quantities or delivery terms. 

Our OrderLine department, responsible for customer services and logistical issues, is focussed on delivering excellent services. Don't hesitate to contact us if you have special requests or reclamations concerning delivery.